JDMIS' Retail management course teaches the importance of knowing how to operate a jewellery store

Featuring both lessons and an analytical project based on local jewellery businesses, this course gives students the opportunity to gain an understanding of the real-life challenges of managing a retail environment. The day-to-day issues of retail store management are covered,including staffing, security and customer handling. Effective front-line business administration is explained,including management software, point of sales practices and ways to measure everything from inventory levels to customer satisfaction.

As a critical component of any business that deals with consumers, the front line poses a unique set of challenges. Students consider first principles in designing store layouts and planning staff rosters, design systems to maintain quality and performance and seek out local examples of best and worst practices for class discussion.

Course outline

  • RE201: Introduction to retailing and its challenges
  • RE202: Learning from a competitive environment03 Finding, keeping & motivating retail sales staff
  • RE204: Understanding & predicting customer behaviour
  • RE205: Retail Store Layout, Merchandising & Security
  • RE206: Administration & managing documents
  • RE207: Inventory management, sales forecasting & shrinkage
  • RE208: Retail sales systems & software concepts09 Retail inventory control systems & concepts
  • RE210: Customer relationship management tools & concepts
  • RE211: Retail metrics & identifying areas of improvement
  • RE212: Exploring Singapore's best and worst retailers

  • Duration


    30 hours

    1 week (Full-time), or
    5 weeks (Part-time)

    JDMIS runs week-day, weekend and weeknight courses for this popular course. JDMIS also has flexible make-up schedules and graduates can return without cost for refresher courses (subject to availability).

  • Course fee

    Course fee

    SGD 1,820

    Course fee is inclusive of GST and reference materials provided during the course

  • 1

Course Fee:

With SkillsFuture Funding up to 70%!

Use our easy calculator below to estimate your payable for each training type after using any government funding and SkillsFuture Credits:

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Find out more about the different methods of training at JDMIS here: https://jdmis.edu.sg/training-modes.html

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Estimated Fee Payable
Singaporeans and PRs are eligible for up-to-70% funding for tuition fees. This is an estimate of total course fees payable after SkillsFuture Funding. It is based on the accuracy of information you provided. All grants/SFC payments are subject to SSG approval.

Price represents total course fee payable and is inclusive of tuition, course materials, and GST. SFC claims must be made to SSG 3 days in advance of course start date. Please note SSG grants are only applicable to eligible learners over 25 years of age.

JDMS accepts all major payment methods for payment of jewellery coursesJDMIS accepts Grab Paylater, Atome, and Shopback PaylaterJDMIS accepts all major payment methods, including multiple installment plan services that will allow you to spread your payments in multiple interest-free installments.
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